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Home » Guide for Muslim Travellers » MATTA FAIR F.A.Q


Is MATTA Fair really cheap?

Yes. Its cheap and probably the best deals you can get. There’s many things that you can expect to get from MATTA Fair like crazy discounts and free gifts.

Can I get Tripfez’s MATTA Fair deals online?

Yes. Most definitely. Simply click this link (Matta Fair- Tripfez)

What promos can I get at the MATTA Fair?

You can get all kinds of packages, flights, cruises, domestic and international holiday deals.

What is MATTA Fair?

MATTA Fair is organized by the ‘Malaysian Association of Tour and Travel Agents’ (MATTA), the fair, which takes place between March and September every year, offers some of the best deals for anything travel-related, such as tours, hotel stays and flight tickets.

Can I get my deposit back if I cancel my trip?

No. Deposit are non-refundable upon confirmation

How much fee if I need some amendments to my booking?

Upon confirmation of the Tour Booking, any subsequent change made to the reservation is subject to a compulsory amendment charge of RM50.00 per person per amendment. No amendments can be made within sixty (60) days before the date of departure.

When should I make full payment for my trip?

Full Payment is to be made at least 60 days before departure date

What happens if the provider cancels the tour?

If the PRODUCT/SERVICE is cancelled for reasons out of Tripfez’s control, we offer the following options:

  • An alternative date to carry out the activity.
  • Choose an alternative activity/service of a similar value.

How do I know if I can trust Tripfez?

Tripfez is extremely cautious when it comes to choosing our business partners and vendors. we are dedicated to delivering top level service every time. We choose to work only with known, reliable providers in order to maintain a high standard of quality service. You can check for our travel license to ease your mind.

When will Tripfez make followup payment after MATTA Fair?

Immediate after the event finish batch by batch. Followup will be on the next week after MATTA Fair.

My husband doesn’t hold a Malaysian Passport but he wants to join for this group tour as well. How do I go about it?

At the moment, we only accept Malaysian passport holder.

I’m interested on purchasing the package but I’m not sure the full name of my friends?

No worries. You can give us the name of the main traveler first and once you have the name then you can send it to us.

If we paid deposit for 5 pax and then 2 people cancelled, can we convert the 2 person deposit as part of our payment?

Unfortunately you can’t as deposit are non-refundable and non-transferable.

I am worried about air travel amid the global health crisis? Can I get my deposit refund back?

We understand your concern. But in this matter, we will have to wait if there’s any official statement from the goverment.

What can Tripfez promise to me if anything happen during my trip?

When you have travel insurance with emergency medical benefits, it can pay for losses due to covered medical and dental emergencies that occur during your trip. Hence why your travel insurance are included in your group packages.

Matta Fair Tripfez 2022

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